Need help booking an appointment? Call us at (905) 487-4411 or email info@aniyahcare.com
Need help booking an appointment? Call us at (905) 487-4411 or email info@aniyahcare.com
Need help booking an appointment? Call us at (905) 487-4411 or email info@aniyahcare.com
Need help booking an appointment? Call us at (905) 487-4411 or email info@aniyahcare.com
At Aniyah Care Health and Wellness (“we”, “us”, “our”), we are committed to protecting your privacy and maintaining the confidentiality of your personal and personal health information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:
This policy also explains your rights and how to contact us with privacy questions or concerns.
We may update this Privacy Policy periodically. When updates occur, the “Last Updated” date will be revised. Updates become effective when posted on our website.
Under the Personal Health Information Protection Act (PHIPA), Aniyah Care Health and Wellness operates as a Health Information Custodian and is responsible for the collection, use, disclosure, and protection of personal health information in our custody or control.
Our clinic owner and designated Privacy Officer oversee privacy compliance, data protection standards, and PHIPA obligations.
Your personal and health information is collected and used to support your care, including:
Your information is essential for us to provide safe and appropriate care. Your information — and you — will always be treated with respect, confidentiality, and privacy.
With your consent, we may obtain relevant health or personal information from authorized sources (such as healthcare providers or specialists involved in your care). This will only occur with your permission unless otherwise permitted or required by law.
We collect personal information when you voluntarily provide it through:
This may include:
Providing your personal information is voluntary. However, choosing not to provide certain information may limit our ability to respond to requests, coordinate services, or provide requested communications.
We use your information to:
Personal health information is used to support care and treatment. It may also be used for:
Where possible, identifying information is removed.
Information may be shared with individuals or organizations you authorize (e.g., healthcare providers, insurance providers, legal representatives), unless otherwise permitted or required by law.
We do not use personal health information for marketing without explicit consent.
If you opt into SMS communications, you may receive messages related to:
Reply HELP or contact info@aniyahcare.com
Standard message and data rates may apply.
If you opt in to receive SMS messages from Aniyah Care Health and Wellness, we are committed to protecting your privacy.
SMS opt-in data and consent records will not be sold, shared, or used for third-party marketing purposes.
You can opt out at any time by replying STOP. Reply HELP for assistance.
Reply START to rejoin if you previously opted out.
Message frequency may vary. Message and data rates may apply.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing or promotional purposes.
Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with third-party service providers who support our operations, including payment processing, communications platforms, website hosting, SMS delivery services, customer relationship management (CRM) systems, and secure Electronic Medical Record (EMR) systems. These providers are only given access to the information necessary to perform their services and must maintain confidentiality and security safeguards.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers that support operational services such as messaging delivery or customer support. These providers are contractually required to maintain confidentiality and data security.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We implement strict administrative, technical, and physical safeguards to protect SMS opt-in information and consent records.
We may collect personal information through third-party advertising and lead generation platforms, such as social media lead forms. When you voluntarily submit your information through these platforms, such as providing your name, email address, or phone number, this information is provided to us in accordance with your selections and consent preferences on that platform.
If you choose to provide your phone number and consent to receive text messages through a third-party lead form, we will only use your information in accordance with your consent preferences and this Privacy Policy. SMS communications may include follow-up communications, service updates, appointment-related communications, and responses to your inquiries or submitted concerns, and marketing messages only if you have opted in.
We do not sell or share mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
Third-party platforms operate under their own privacy policies and data handling practices. We encourage you to review the privacy policies of any third-party platform you interact with.
We may use Facebook advertising and analytics tools to better understand website usage and improve our services. Facebook may use cookies, pixels, or similar technologies to measure ad performance and user engagement.
You can learn more about Facebook’s privacy practices here: https://www.facebook.com/full_data_use_policy
You can manage ad preferences and opt out of certain advertising features through your Facebook account settings.
If you opt in to receive SMS messages, you may receive an initial follow-up message that includes a secure booking or scheduling link to book, confirm, reschedule, or manage your online consultation or appointment with Aniyah Care Health and Wellness.
These links may direct you to trusted third-party scheduling platforms used solely for appointment booking, scheduling management, and service coordination.
Booking links are only sent to individuals who have provided SMS consent.
Scheduling providers receive only the minimum information necessary to support appointment scheduling services.
We maintain administrative, technical, and physical safeguards, including:
No system is completely secure, but we use industry-standard safeguards.
We use cookies to:
You can disable cookies through browser settings.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If a privacy breach occurs involving personal or personal health information, we will notify affected individuals and regulatory authorities as required by law.
We may disclose information if required by law, to protect safety, prevent fraud, comply with legal processes, or during business restructuring events such as mergers or acquisitions.
You have the right to:
For Ontario residents, you may also contact the Information and Privacy Commissioner of Ontario (IPC Ontario)regarding privacy concerns.
Your information is protected using administrative, technical, and physical safeguards. Electronic records are secured, and physical records are stored securely.
Information is only disclosed with consent, legal authorization, or where required by law.
If you have questions about privacy practices, please contact our Privacy Officer.
You may also contact the Information and Privacy Commissioner of Ontario (IPC Ontario):
You have the right to request access to your health records in writing. Fees may apply for copies or extended record preparation where permitted by law.
If you have questions about this Privacy Policy, your privacy rights, or how your personal or personal health information is handled, please contact us:
Phone: (905) 487-4411
Email: info@aniyahcare.com Website: www.aniyahcare.com
If you have privacy-related concerns, you may request to speak with our Privacy Officer.
By using our website, submitting forms, or using our services, you acknowledge and consent to the terms outlined in this Privacy Policy.
Our goal is to help people live healthier lives through wellness solutions that are science-based and designed to deliver long-lasting, positive results.